Artwork Specifications
Camera-Ready Art Definition
Guidelines for Electronic Art
Imprint/Duraprint®/Engrave Position
Imprint/Duraprint® Color Matches
Standard Writing Instrument Imprint/Duraprint® Colors
Recommended Imprint/Duraprint® Colors
Imprint Typestyles

Order Information
Minimum Order Policy
Sample Policy & Pricing
Proofs
Lead Time
Order Changes
Pricing Policy, Quotations & Credit Cards
Product Specifications
Return Policy
C-TPAT Customs-Trade Partnership
Electronic Order Processing Capabilities
Product Regulatory Compliance
Production Holiday Observances
Quotations
Social Responsibility/Sustainability Policy

Additional Services
Overruns/Underruns
Writing Instrument Refill Changes
Personalization Gift Certificates
Set-Up Charge
Art Charge
Color Match Charge

Logo/TM Information
Depiction of Company Logos/Trademarks
Authorization and Indemnification
Source Book Product Trademarks

Shipping Information
Approximate Shipping Weights and Master Carton Quantities
General Shipping Information

Die-Struck Emblems
Shapes and Locations of Die-Struck Emblems by Product
Die-Struck Emblem Stocking Program Information